The robustness and reliability of DIGIWE’s solutions is directly connected with the set of technologies, standards and technological skills that are used to provide all of our products and services.
TIMWE Group has encapsulated over a decade of experience working closely with mobile operators across the world in the Mobile Engagement Platform (MEP). Based on this experience, at DIGIWE we are able to help our customers remain profitable and competitive.
The Mobile Engagement Platform (MEP) is a multiservice delivery platform for both on and off‑portal business that enables, besides portal development, the advertisement, commerce and billing of a wide range of contents and services.
MEP business architecture is developed to support use cases related to service and content delivery broadly considered, through four blocks: Marketing & Promotion, Service/Content Management, Partner Management and Operations.
The Marketing & Promotion processes, supported by MEP, deal with a specter of activities that range from prospectively assessing market trends and shaping an offer to analyzing the results of marketing campaigns.
Service/ Content Management encompasses every aspect of handling content and services going from portfolio planning to billing and quality assurance.
The Partner Management block deals with every aspect of the business relationship with partners, be it the initial sourcing and negotiation activities to payments and performance monitoring. Supporting all other three blocks are the Operations block, comprising the systems backbone of the platform by monitoring, planning and managing it.
Apart from the inherent processes and services provided, at the backbone of the platform are key modules that allow operation efficiencies and service quality gains.
MEP mediates content/service providers and VAS end users. As to ensure seamless integration of CPs and SPs and management of the same, MEP provides a partner management layer. On the other side, our multi channels capabilities allow mobile operators to deliver content and services through multiple channels, such as SMS, MMS, WAP, USSD, and others.
In its core, MEP has six modules that range from platform management to billing. These core modules integrate with both OSS and BSS systems from the mobile operators.
A detailed view of its core modules allows an insight into the inner-workings of the platform.